What I'm thinking on digital business management for creative entrepreneurs.


What I'm thinking on digital business management for creative entrepreneurs.

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What is Digital Business Management?

Digital Business Management
October 03, 20224 min read

Digital business management is the use of digital technologies to improve business efficiency and transform the customer experience.

The benefits of digital business management go far beyond simply increasing productivity. By digitizing manual processes and automating repetitive tasks, businesses can free up employees to focus on more creative, strategic, and profitable work.

Digital business management for creative entrepreneurs focuses on 5 main areas:

  • Communications Channels

  • Appointment Scheduling & Reminders

  • Online Sales & Marketing

  • Accepting Payments

  • Remote Team Integration

Not only can digital business management help improve areas such as customer service and communication, but it also makes collaborating with remote workers much easier.

If you're a creative entrepreneur, utilizing the power of digital communications and automations is essential to staying ahead of the competition in today's world.

Business Communications - omni-channel is the future of digital business

In a world where customers can reach out to businesses through an ever-growing number of channels, the need for two-way omni-channel business communications is critical.

It's no secret that digital communications are the wave of the future. But what exactly is an omni-channel business communication?

In a nutshell, it's a system that allows customers to reach out to a business through a variety of channels - including social media direct messaging, as well as traditional methods like phone, email and SMS.

The benefits of this type of system are evident. For one thing, it offers customers a convenient way to get in touch with businesses. They can choose the channel that best suits their needs and preferences, communicating from the places where they are hang out the most.

And for businesses, omni-channel communications offer a number of advantages as well. They provide a more efficient way to manage customer interactions, and they make it easier to track leads and conversions.

Most important to your monetization efforts, an omni-channel system for your digital business communications allows you to easily transfer contacts off the platforms you don't own and onto platforms you do control, such as email and SMS.

In short, omni-channel business communications are the wave of the future, and they're sure to revolutionize the way entrepreneurs manage their digital business.

Appointments - automate scheduling and reminders

In today's fast-paced world, it can be difficult to schedule and remember of all our appointments. That's where automated appointment scheduling and reminders come in.

By taking care of the nitty-gritty details, automation frees up your time to focus on what's really important: providing an amazing customer experience. And we all know that great customer experiences are the key to success.

This is how you take your digital business to the next level - with automation. And it starts with appointment scheduling. It's a critical part of digital business management for creative entrepreneurs - especially those monetizing in coaching and consulting!

Online Sales & Marketing - reach a larger audience than ever before

With the advent of the internet, businesses have been able to reach a larger audience than ever before. However, simply having a website is not enough to guarantee success.

In order to convert visitors into customers, businesses need to put in place a sales & marketing strategy that includes well-designed landing pages and an effective series of email automations.

By offering visitors valuable content and attractive discounts, digital businesses can funnel them through the sales process to increase their chances of making a sale.

With the right online sales and marketing tools and strategy, businesses can reach a larger audience than ever before.

Accepting Payments - make getting paid a breeze

If you're running a business, there's one thing you need to be able to do: accept payments.

It doesn't matter how good your product or service is - if you can't process payments, you're not going to make any money.

That's why understanding how to process both one-time and recurring payments is so important. One-time payments are straightforward: the customer pays you once, and that's it.

Recurring payments, on the other hand, are when the customer pays you on a regular basis - usually monthly or yearly. This is often used for subscription-based services. And isn't this what every digital business wants.

So, if you want to monetize your business and get paid on time, the ability to easily accept and manage both one-time and recurring payments is key.

Remote Teams - collaboration and access to your online business platforms

As a digital business owner, it's important to have remote team access integrated to your online platforms, particularly your CRM.

This allows you to keep your employees connected to your digital business. It also helps you keep track of your customer interactions and be more efficient in your follow-ups.

With remote team integration, you can stay connected to your customers & employees. And keep your business running smoothly.

Remote team collaboration is super important to the growth of your digital business.

Digital Business Management & You

We’ve just scratched the surface of what digital business management entails and how it can benefit your digital business.

If you'd like to talk with me about how I can help you get your digital business marketing right & maximize your monetization online, reach out on your favorite platform -

I would be more than happy to chat with you about your specific needs and see how we can make your digital presence shine.

Now let's do this!

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